Dell MessageOne™ Customer Testimonials
Financial Services/Insurance
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“MessageOne's EMS is a great deal for First Citizens.” First Citizens Bank
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First Citizens Bank
“MessageOne's EMS is a great deal for First Citizens. No matter what, First Citizens and our 5,000 employees and customers will always have constant, uninterrupted access to email. I hope that our email system will never fail - if it does, it's comforting to have the option to activate EMS to help ensure that none of our employees lose access to email.”
Teresa McCauley, CISA - Vice President & Manager of Business Continuity
First Citizens Bank -
“Using AlertFind made the entire process easy and our management team felt secure…throughout the emergency.” Allianz Global Investors
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Allianz Global Investors
“Using AlertFind made the entire process easy and our management team felt secure in the knowledge that our employees were well informed throughout the emergency. It was valuable to have so many options of how to best reach each employee any time, anywhere, via any device – with an important confirmation function so that we would know the information had actually been received and read…”
Frank Garofalo - Vice President
Allianz Global Investors -
“Email is the tool. MessageOne is the insurance policy.” RRE Ventures
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RRE Ventures
“Competitive Advantage today is all about speed of communication, global collaboration, and superb execution. Email's the tool. MessageOne is the insurance policy.”
James D. Robinson, III - Founder & General Partner, RRE Ventures
Former Chairman & CEO, American Express Corporation -
“AlertFind has been instrumental in helping us affordably and quickly alert and notify key individuals and groups…” T.RowePrice
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T. Rowe Price
“T.Rowe Price has integrated MessageOne’s AlertFind into our overall crisis communication strategy. We have and will use AlertFind on a regular basis in a wide variety of scenarios – ranging from locating an individual to convening our senior executive crisis management teams in response to natural, technological or man-made crises.”
Blaise D’Ambrosio - Vice President, Global Continuity
T. Rowe Price -
“[MessageOne] was able to deploy EMS Email Continuity before the hurricane hit…” MaxRe
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MaxRe
“When we received the early warning of a hurricane, we quickly turned to MessageOne for their emergency email service. They were able to deploy EMS Email Continuity in less than an hour – well before the hurricane hit – protecting us from a potential business disaster.”
Kevin Lohan - Vice President of Technology
MaxRe -
“The Incident Collaboration Center represents a new kind of solution.” Esurance
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Esurance
“If a crisis were to occur, our recovery team would need to be able to complete mission critical tasks to get back to business as usual,” said Chris Henn, the chief operating officer at Esurance. “Through its communication and coordination tools, the Incident Collaboration Center represents a new kind of solution that enables our recovery team to react quickly to a disaster, and get back to business as usual immediately.”
Chris Henn - COO
Esurance -
“EMS ensured that our executives were receiving email in minutes.” Texas Medical Liability Trust
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Texas Medical Liability Trust
“I’d like to express how grateful we are for the work and especially the customer service we received from Jeff and Susan...EMS ensured that our executives were receiving email in minutes. They are a true asset to your organization and demonstrated MessageOne’s commitment to excellent customer service.”
Kalani Del Rosario - Network Operations Manager
Texas Medical Liability Trust
Legal Industry
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“We’ve come to rely on MessageOne EMS Email Continuity and they’ve not let us down.” Holland and Knight, L.L.P.
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Holland and Knight, L.L.P.
“Holland & Knight is focused on providing world-class client service and support 7/24. As one of the largest firms in the world – with more than 3,500 partners, attorneys, and staff around the globe – we need the ability communicate via email, no matter what. We’ve come to rely on MessageOne’s EMS Email Continuity and they’ve not let us down. Last week’s Hurricane Charley was no exception – we’re confident that with EMS, we will always have email dial tone.”
Ralph Barber - Chief Information Officer
Holland & Knight LLP -
“MessageOne EMS Email Continuity has ensured the uninterrupted flow of email within our firm and…with outside accounts.” Andrews & Kurth, L.L.P.
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Andrews & Kurth, L.L.P.
“As email has increasingly become a lifeline for improving productivity, communications, and efficiency throughout our organization, it has fallen on my shoulders and those of our IT team to ensure that the system not fail...Today, MessageOne more than meets our needs and was within our budge a tenth the price of high-end systems, or pennies per employee per month. MessageOne’s product--EMS Email Continuity-has ensured the uninterrupted flow of email within our firm and between the firm and outside accounts.”
Lynn McGuire - Chief Information Officer
Andrews & Kurth, LLP -
“This was the best experience our firm has had…I would highly recommend [MessageOne] products and group.” Sutherland Asbill & Brennan LLP
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Sutherland Asbill & Brennan LLP
“This was the best experience our firm has had on any IT implementation over the past five years. The folks at MessageOne are a top notch group and very concerned for the overall customer experience. I would highly recommend their products and group.”
Dan Boling - Director, Network Operations
Sutherland Asbill & Brennan LLP -
“EMS’ ease of integration…and ability to manage communication alerts…made MessageOne the right choice…” Gardere
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Gardere
“After reviewing multiple solution options, MessageOne's EMS provided the most complete package of value and advantages in cost-effectiveness, reliability, speed of deployment, and critical activation. EMS's ease of integration, transparency and ability to manage communication alerts throughout the firm made MessageOne the right choice for maintaining our client service standards.”
Michael Sedtal - Director of Information Technology
Gardere Wynne Sewell, LLP
Public Sector and Education
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“We have been pleased with the flexibility and reliability of AlertFind.” National Weather Service
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National Weather Service
“We have been pleased with the flexibility and reliability of the AlertFind solution. Our emergency management and storm spotter partners appreciate of the variety of methods we have to reach them with activation requests and other vital information.”
Gary Woodall - Warning Coordination Meteorologist
National Weather ServiceClick here to read the National Weather Service Press Release
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“We are extremely appreciative of MessageOne’ partnership and commend them for their commitment to homeland defense…” Town of Belmont, Massachusetts
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Town of Belmont, Massachusetts
“Belmont is proud to be a leader, by taking the extra precautions to secure our emergency communications plan. We are extremely appreciative of MessageOne’s partnership and commend them for their commitment to homeland defense and public safety initiatives at the local level.”
Leo J. Saidnawey - Director, Emergency Mgt Agency
Town of Belmont, Massachusetts -
“AlertFind was critical to our response to Hurricane Katrina.” ILEAS Illinois Law Enforcement Alarm System
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ILEAS Illinois Law Enforcement Alarm System
“Prior to implementing the MessageOne solution, ILEAS relied on regular email and individual phone calls. Given the large scope of this deployment and our small staff, MessageOne’s AlertFind has become a critical communication tool for us.”
Jim Page - Executive Director
ILEAS Illinois Law Enforcement Alarm SystemClick here to read the Illinois Law Enforcement Alarm System Press Release
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“With our old system…I had to waste time by manually calling each person…” Town of Vernon, CT
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Town of Vernon, CT
“With our old system, when managing local emergency situations I had to waste precious time by manually calling each person on the emergency response team…and during the critical initial phases of a local crisis, I could be better utilized focused on handling the crisis at hand.”
Michael Purcaro - Director, Office of Emergency Management
Town of Vernon, CT -
“We want to be proactive in ensuring the safety of the college community and this system provides one step we can take towards that goal.” Middlebury College
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Middlebury College
“We want to be proactive in ensuring the safety of the college community and this system provides one step we can take towards that goal.”
John Emerson - Dean of Planning
Middlebury College Emergency Planning Steering Committee Co-Chair
Retail
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“AlertFind…provided us with the most powerful blend of functionality and flexibility…” John Lewis Partnership
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John Lewis Partnership
“AlertFind is more than just a pretty face – it provided us with the most powerful blend of functionality and flexibility for our widely spread organization with vital communication needs.”
Russell Husband - Assistant Inspector General
John Lewis Partnership -
“When Hurricane Charley hit…EMS was available to all of our employees across the country…” Naturipe Farms, LLC
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Naturipe Farms, LLC
“We want you to know how pleased we are with the outstanding service MessageOne has provided us. When Hurricane Charley hit Southwest Florida, our phone system, T1 data line, and power went down, but the EMS email system was available to all of our employees across the country… Please accept our thanks for a job well done. We look forward to working with the MessageOne team in the future.”
Brian Clancy - MIS Manager
Naturipe Farms, LLCClick here to view letter to MessageOne from Global Berry Farms
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“When we lost our data center…we never lost email!” CC West
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CC West
“MessageOne's EMS worked exactly as advertised. We purchased EMS because we're committed to providing our customers with the highest levels of service - always being there when they need us. Email is the way we communicate and do business. When we lost our data center, we were able to instantly activate EMS - we never lost email!”
James Diorio - Vice President, Operations
CC West Digital Press -
“The team recently deployed MessageOne Inc.'s AlertFind service, which quickly notifies crisis team members via phone and e-mail in a matter of minutes.” Marriott
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Marriott
Indeed, communication is an ongoing challenge. The team recently deployed MessageOne Inc.'s AlertFind service, which quickly notifies crisis team members via phone and e-mail in a matter of minutes. "We conduct tests quarterly and can consistently contact 90% to 95% of members in a half-hour time frame," says Al Sample
Al Sample - Senior Vice President of client services and head of the information resources crisis team
Marriott
Marketing and Media
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“…with MessageOne’s EMS Email Continuity service, we are confident that our mission critical email system will always be up…” Omnicom Group, Inc.
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Omnicom Group, Inc.
“Communications is the lifeblood of our business…At the very crux of it all is email – the vital link which allows us to maintain constant communications…with employees, clients, vendors, partners and media. By proactively planning for email outages and disasters with MessageOne’s EMS Email Continuity service, we are confident that our mission critical email system will always be up, keeping our business, and our clients’ businesses, connected and open for business.”
John G. Sohikian - Director of Technology Services
Strategic Alliance Services, Omnicom Group, Inc. -
“At GSD&M, we needed a solution that would guarantee email would always be up and running - no matter what.” GSD&M
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GSD&M
“At Omnicom's GSD&M, we needed a solution that would guarantee email would always be up and running - no matter what. That's why we turned to MessageOne’s EMS Email Continuity - it's low cost, easily deployed and serves us well. It also lets my staff and I sleep a whole lot better at night.”
Jerry Rios - Senior Vice President & CTO
GSD&M/Omnicom -
“MessageOne's EMS provides an excellent way to maintain uninterrupted operations of message systems, regardless of size, configuration, or message traffic.” CPM
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CPM
“In CPM's opinion, MessageOne's EMS provides an excellent way to maintain uninterrupted operations of message systems, regardless of size, configuration, or message traffic.”
Paul Kirvan, CBCP - Editor-In-Chief
CPM Contingency Planning & Management Magazine -
“MessageOne enabled us to recover by providing us with reliable email communications during the 2003 Northeast Power Outage.” Young Broadcasting
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Young Broadcasting
“We are both thankful and fortunate that we had the foresight to embark on contingency planning and risk mitigation, which paid off for Young Broadcasting. With MessageOne's EMS Email Continuity, not only were we able to continue communication with our offices, stations, and clients, but MessageOne enabled us to recover by providing us with reliable email communications during the 2003 Northeast Power Outage.”
Peter Grazioli - Chief Information Officer
Young Broadcasting -
“In a pinch, many people might be willing to gnaw off their left arm rather than give up email for a few days. MessageOne is trying to ensure that no one ever has to make that choice.” CNET
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CNET
“In a pinch, many people might be willing to gnaw off their left arm rather than give up email for a few days. MessageOne is trying to ensure that no one ever has to make that choice.”
Michael Kanellos
CNET
