EMS™ Customer Testimonials
Millions of users at over a thousand companies depend on Dell MessageOne™ to prevent downtime, protect data and communications, and streamline compliance and legal discovery. We work closely with our customers to design and deliver enterprise-scale, on-demand services and strive to continually evolve to meet their needs.
Here is what they are saying:
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Young Broadcasting“We are both thankful and fortunate that we had the foresight to embark on contingency planning and risk mitigation, which paid off for Young Broadcasting. With MessageOne's EMS Email Continuity, not only were we able to continue communication with our offices, stations, and clients, but MessageOne enabled us to recover by providing us with reliable email communications during the 2003 Northeast Power Outage.” |
Peter Grazioli - Chief Information Officer |
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MaxRe“When we received the early warning of a hurricane, we quickly turned to MessageOne for their emergency email service. They were able to deploy EMS Email Continuity in less than an hour – well before the hurricane hit – protecting us from a potential business disaster.” |
Kevin Lohan - Vice President of Technology |
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GridApp Systems“We have had great success maintaining our corporate email system with MessageOne’s EMS. And, the EMS Security anti-virus and spam services have made a night and day difference in the amount of spam that has reached the inboxes of our staff. It’s incredibly refreshing to deal with MessageOne. Rarely do you call a vendor and deal with anybody that is both so enthusiastic but also sincerely interested in helping solve their customer’s problems.” |
Benjamin Ruset - Infrastructure Manager |
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EXMAR Offshore Company“As a major provider of engineering design resources to the world's leading exploration firms – many of whom operate rigs in the Gulf of Mexico – business continuity is not optional. MessageOne's EMS is enabling us to keep the lines of communication open with our global clients and parent company in Europe. We've trusted MessageOne for years and once again through Hurricane Rita, they've reliably come through when we've needed them the most.” |
Harris Knecht - President |
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Omnicom Group, Inc.“Communications is the lifeblood of our business…At the very crux of it all is email – the vital link which allows us to maintain constant communications…with employees, clients, vendors, partners and media. By proactively planning for email outages and disasters with MessageOne’s EMS Email Continuity service, we are confident that our mission critical email system will always be up, keeping our business, and our clients’ businesses, connected and open for business.” |
John G. Sohikian - Director of Technology Services |
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GSD&M“At Omnicom's GSD&M, we needed a solution that would guarantee email would always be up and running - no matter what. That's why we turned to MessageOne’s EMS Email Continuity - it's low cost, easily deployed and serves us well. It also lets my staff and I sleep a whole lot better at night.” |
Jerry Rios - Senior Vice President & CTO |
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Holland and Knight, L.L.P.“Holland & Knight is focused on providing world-class client service and support 7/24. As one of the largest firms in the world – with more than 3,500 partners, attorneys, and staff around the globe – we need the ability communicate via email, no matter what. We’ve come to rely on MessageOne’s EMS Email Continuity and they’ve not let us down. Last week’s Hurricane Charley was no exception – we’re confident that with EMS, we will always have email dial tone.” |
Ralph Barber - Chief Information Officer |
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Andrews & Kurth, L.L.P.“As email has increasingly become a lifeline for improving productivity, communications, and efficiency throughout our organization, it has fallen on my shoulders and those of our IT team to ensure that the system not fail...Today, MessageOne more than meets our needs and was within our budget a tenth the price of high-end systems, or pennies per employee per month. MessageOne’s product - EMS Email Continuity-has ensured the uninterrupted flow of email within our firm and between the firm and outside accounts.” |
Lynn McGuire - Chief Information Officer |
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CC West“MessageOne's EMS worked exactly as advertised. We purchased EMS because we're committed to providing our customers with the highest levels of service - always being there when they need us. Email is the way we communicate and do business. When we lost our data center, we were able to instantly activate EMS - we never lost email!” |
James Diorio - Vice President, Operations |
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First Citizens Bank“MessageOne's EMS is a great deal for First Citizens. No matter what, First Citizens and our 5,000 employees and customers will always have constant, uninterrupted access to email. I hope that our email system will never fail - if it does, it's comforting to have the option to activate EMS to help ensure that none of our employees lose access to email.” |
Teresa McCauley, CISA - Vice President &
Manager of Business Continuity |
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CPM“In CPM's opinion, MessageOne's EMS provides an excellent way to maintain uninterrupted operations of message systems, regardless of size, configuration, or message traffic.” |
Paul Kirvan, CBCP - Editor-In-Chief |
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Sutherland Asbill & Brennan LLP“This was the best experience our firm has had on any IT implementation over the past five years. The folks at MessageOne are a top notch group and very concerned for the overall customer experience. I would highly recommend their products and group.” |
Dan Boling - Director, Network Operations |
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Naturipe Farms, LLC“We want you to know how pleased we are with the outstanding service MessageOne has provided us. When Hurricane Charley hit Southwest Florida, our phone system, T1 data line, and power went down, but the EMS email system was available to all of our employees across the country… Please accept our thanks for a job well done. We look forward to working with the MessageOne team in the future.” |
Brian Clancy - MIS Manager Click here to read the letter to MessageOne from Global Berry Farms |
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CNET“In a pinch, many people might be willing to gnaw off their left arm rather than give up email for a few days. MessageOne is trying to ensure that no one ever has to make that choice.” |
Michael Kanellos |
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Gardere“After reviewing multiple solution options, MessageOne's EMS provided the most complete package of value and advantages in cost-effectiveness, reliability, speed of deployment, and critical activation. EMS's ease of integration, transparency and ability to manage communication alerts throughout the firm made MessageOne the right choice for maintaining our client service standards.” |
Michael Sedtal - Director of Information Technology |
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RRE Ventures“Competitive advantage today is all about speed of communication, global collaboration, and superb execution. Email's the tool. MessageOne is the insurance policy.” |
James D. Robinson, III - Founder & General Partner, RRE Ventures |
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Texas Medical Liability Trust“I’d like to express how grateful we are for the work and especially the customer service we received from Jeff and Susan...EMS ensured that our executives were receiving email in minutes. They are a true asset to your organization and demonstrated MessageOne’s commitment to excellent customer service.” |
Kalani Del Rosario - Network Operations Manager |
