Email Management Services Resources

These resources provide a good start to learning about the Dell MessageOne Email Management Services (EMS) including data sheets, customer case studies, white papers, expert guides, and web seminars. For more information please contact Dell MessageOne.

Expert Guides & White Papers

  • CIO Strategies for the Retention and Deletion of Email

    How does an organization ensure a successful retention strategy? This whitepaper provides CIOs with useful information about litigation issues surrounding email and ESI as well as information on how to define and implement a retention and deletion strategy.

  • Solving On-premise Email Management Challenges with On-demand Services

    This white paper presents ten management challenges with on-premise email solutions, and describes how on-demand, managed services provides a more cost effective and complete answer to email management, storage, e-Discovery and archiving problems.

  • The Five Fatal Flaws of Traditional Replication

    This white paper provides the reader with a high-level understanding of the need for, and challenges posed by replication solutions.

  • EMS Exchange 2007® Reference Architecture

    This white paper focuses on EMS Exchange 2007 Reference Architecture and points out the many holes in a complete messaging system left by Exchange 2007 and how EMS can be used to fill them.

  • Five Essential Considerations for Exchange 2007 Implementations

    This white paper describes the five key areas in which EMS supplements Exchange 2007 functionality: e-Discovery, storage management, continuity, recovery, and archiving search.

  • The Email Management Crisis: New Research on Seven Critical Email Management Problems

    Email has become the most critical business application, and as a result, the ability to protect, store, manage, and archive great volumes of email is now a key business issue. This white paper explores the requirements of effectively managing and maintaining an enterprise email management system.

  • Why Email Fails: Survey Results

    This research report analyzes leading causes of email system failure with email systems and provides guidance on lowering the probability of unplanned email outages.

Case Studies

  • Northeast Power Outage

    Learn how MessageOne's EMS Email Continuity keeps email up and running for more than 25 clients and 25,000 employees during the 2003 Northeast power outage.

  • Holland & Knight

    Learn how Holland & Knight, one of the top 10 U.S. law firms with over 1,300 attorneys and 36 offices, including its largest office in Florida, avoided email downtime during 2004 Hurricane Charley with MessageOne's EMS.

  • Naturipe Farms, LLC

    In 2003, the Florida office of Naturipe Farms, LLC, one of the largest berry producers in the U.S., was in the direct path of Hurricane Charley. Naturipe Farms used MessageOne's EMS to keep their email up – even when their other systems went down.

Resources

Product Datasheets

Web Seminars

  • Exchange 2007: Five Essential Considerations Before Your Upgrade
    In 2008, more than 50% of organizations using Microsoft Exchange will upgrade to Exchange 2007, according to Osterman Research. Have you completed a full audit of how your new email infrastructure will address high availability, archiving, recovery, compliance, e-Discovery, and the growing costs of storage management? If an upgrade to Exchange 2007 is in your future, view this on-demand webinar today. Also, you’ll hear from special guest, Chris Scharff, Microsoft Exchange Server MVP and Certified Systems Engineer.
    Download this web seminar…
  • CIO Strategies for the Retention and Deletion of Email and Electronic Information
    With new regulations and the recent changes to the Federal Rules of Civil Procedure, legal departments are turning to IT leadership to manage retention, deletion, search and recovery of email and other Electronically Stored Information. To develop a successful email and ESI retention strategy an organization must: 1) Understand where email and ESI are stored, 2) document retention policies, 3) implement retention policies as well as legal hold mechanisms, and 4) implement search and discovery capabilities to be able to quickly retrieve ESI. View this webcast and learn how your organization can ensure a successful email retention strategy.
    Download this web seminar…
  • Exchange 2007: Are We Approaching Email Utopia?
    Email archiving and disaster recovery issues impact all levels of your business and permeate across multiple roles and functions. Join industry analyst Michael Osterman and email management expert Bryan Rollins from Dell MessageOne for some answers to the most pressing questions email administrators have today on Exchange 2007®.
    Download this web seminar…
  • Five Reasons to Review your Archiving System
    For a CIO, setting an effective email archiving strategy may be the most far-reaching decision you make this year. It will affect the outcome of legal cases and regulatory inquiries, it will determine your ability to recover from an outage or disaster, and it may improve productivity for all of your company's employees. Mike Osterman, a leading industry expert on email archiving, exposes the most common misconceptions about email archiving and provides clear guidance on best practice archiving strategy.
    Download this web seminar…
  • Building a Bullet Proof Email System: The New Approach to Email Availability
    Matt Cain, seasoned analyst and vice president of the Meta Group, presents the case for building a bullet-proof email system by optimizing that system. Cain includes data on why most organizations experience email outages.
    Download this web seminar…
Microsoft Gold Certified Partner   Winner of Red Herring 100