MessageOne Launches First Fully Automated High Availability Failover Service for Windows Applications

Austin, TX – February 14, 2005 – MessageOne (www.messageone.com), the leading provider of breakthrough and affordable business continuity, crisis communications and disaster recover solutions, today announced OneSwitch, the first fully automated replication and failover service that manages enterprise application availability with the push of a single button.

With the OneSwitch enterprise console, users have a web-enabled, centralized view of all critical Windows applications (Exchange, SQL Server, Internet Information Services and others). It provides the controls to initiate failover and failback at the push of a button, remotely from any location. In 15 minutes or less, OneSwitch enables companies to recover from outages and resume access to their Windows applications, without the risks and errors associated with traditional replication solutions.

“OneSwitch is the only solution that can truly ensure a fast and effective failover during any crisis or system failure, eliminating the manual process of failover that is prone to human error,” said Lynn McGuire, CIO of Andrews Kurth, one of the largest law firms in the U.S. “High availability of mission critical applications is essential to all organizations; yet finding a replication or failover solution that is both highly reliable and manageable has been a tremendous challenge.”

“According to our research, less than 20 percent of Global 2000 companies have a comprehensive and viable availability and recovery strategy for their messaging infrastructure. With the importance of Microsoft Exchange and other Windows applications growing daily, there is a tremendous need for a service that delivers guaranteed uptime, without the risk of applications outages,” said analyst Matt Cain, Meta Group.

OneSwitch: Automated Application Availability-15 Minutes From Anywhere, Anytime

OneSwitch automates the complex application failover and failback process, providing high reliability for enterprise control. It replicates applications and data in real-time to a company’s local or remote backup system, with these features:

One Button Global Failover – Failover or failback for one or more applications in less than 15 minutes, with a single push of a button or phone call.
24x7 Managed Service – 24x7 remote monitoring, notification, and failover automation to ensure that back-up systems are always ready for activation.
Automated Replication - Real-time data replication and point-in-time snapshot archiving, using market-leading replication engines.
Intelligent Remediation- Application-specific failover intelligently controls the end-to-end failover process, based on the specific system failure.
Supports Your Critical Applications – Available for Exchange, SQL Server, Internet Information Services, and dozens of other Window applications.

OneSwitch Overcomes Problems of Traditional High Availability Solutions

With OneSwitch, there is no need for constant management or expert operation as required by traditional high-availability solutions. Expert administrators may be busy, unavailable or distracted during a large-scale crisis making failover impossible to initiate. In addition, OneSwitch removes the complexity of manual failover, which requires more than 425 manual steps for a modest-sized messaging environment. The manual failover process is a high-risk, error-prone process requiring many steps for primary shutdown, secondary start-up, infrastructure reconfiguration and issue remediation.

In traditional high availability solutions, companies are also limited by data-only replication that do not offer complete protection as application versions may drift out of sync and break the failover process. Finally, most solutions for high availability are not scalable and require server by server failover/failback, resulting in a very long time to recovery, causing organizations to miss Recovery Time Objectives (RTO).

“Above all else, our customers tell us that they value predictability without surprises. For the first time, OneSwitch enables enterprises to have visibility and control to ensure that applications are always available,” said Satin Mirchandani, CEO of MessageOne.

OneSwitch works with hundreds of Windows applications, including OneSwitch for Exchange, OneSwitch for Exchange Clusters, OneSwitch for SQL Server, OneSwitch for Exchange Outlook Web Access (OWA), OneSwitch for MetaFrame, OneSwitch for Internet Information Services. For more information on OneSwitch, click here.

About MessageOne

Headquartered in Austin, Texas, MessageOne is the leading provider of managed services for email management, archiving and business continuity. For enterprise email and wireless messaging systems, the company’s Email Management Services (EMS™) provides comprehensive email archiving, storage management and e-Discovery with the total continuity, recovery, and security protection only available from a managed service. In addition, MessageOne’s AlertFind™ provides guaranteed emergency notification and escalation to help companies protect their employees during any crisis or disaster. Millions of users around the world depend on MessageOne for its award-winning managed services.

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For more media information, contact:

Paul D'Arcy
Phone: 512-652-4500
Email: paul_darcy@messageone.com

Kirstan Ryan
Phone: 512-652-4500
Email: kirstan_ryan@messageone.com