MessageOne Offers New E-Book On Automated Crisis Communications To Help Businesses Be Prepared
Beyond Avian Flu Pandemic and Hurricanes, Book Highlights 101 Business Uses for Emergency Communication Systems
Austin, TX – June 27, 2006 – MessageOne today announced the availability of a free e-book that profiles 101 emergency communication scenarios ranging from natural disasters to bank robberies, product recalls and pilot scheduling. The book is designed to help companies derive the most value from their investment in an emergency notification system.
During a crisis or disaster, normal lines of communication may fail when organizations need them most. Because of this, many organizations are deploying automated emergency communication systems for direct two-way communications to large numbers of employees, customers and constituents during emergencies and disasters. According to a recent Gartner, Inc. study, 75% of Global 2000 companies will have emergency notification systems in place by the end of 2007.
Beyond natural disasters, there are many ways that emergency notification systems are used throughout an organization. For the first time, MessageOne has captured the many uses for emergency notification in its new e-book – 101 Uses for Emergency Notification. Dorian Cougias, best-selling author of ten disaster recovery books and a professor of computer science at the University of Delaware, is the author of 101 Uses for Emergency Notification.
The new e-book from MessageOne details automated crisis communication scenarios by industry and job function and includes suggested responses and actions. It is designed to help organizations maximize their return on investment (ROI) from their crisis communication system. Once in place, a flexible and easy to use emergency notification service can be an effective solution for dozens of uses for streamlined corporate communications, and team or department use.
Here are a few of the many uses for emergency notification as detailed in the e-book:
Emergency Staffing: When a disaster occurs, and hospitals need additional staff members, emergency notification systems enable them to quickly send a message to all-duty staff and professionals and requesting them to report to the hospital immediately.
- Facilities/Store Closings: For site closings, emergency notification systems provide a way to quickly communicate to affected employees, and provide them with information on schedules for closings, new work locations, and more.
- Product Recalls: Enables the manufacturer to quickly communicate with retail store managers to alert them of the product recall and to ensure that the recalled product is removed from store shelves.
- Robbery Notification: For banks, retail stores and other operations, where there is a risk of robbery, emergency notification systems are a key tool for notifying employees in an organization of a robbery as well as for training them in new procedures to tighten security.
“Automated notification systems are essential during a crisis. But the real news is that they have a day job as well, helping with a range of everyday tasks that increase value to the organization,” said Mike Rosenfelt, Executive Vice President for MessageOne. “Be it day to day operations or emergency management, how well you handle your communications can impact everything from a company’s bottom line to the safety of its customers and employees.”
In an emergency or disaster, MessageOne’s AlertFind emergency notification and escalation service allows companies to reach out to thousands of employees, customers and other constituencies to deliver important messages instantly. AlertFind automatically send outs thousands of emergency alerts to designated individuals using each person’s preferred method of communication (i.e. cell phone, email, home phone, etc.).
MessageOne’s AlertFind is one of the most powerful crisis management and communication tools available for the enterprise today. It was designed from the ground up to provide business and crisis management administrators the ability to quickly, securely, and reliably distribute critical information in real-time across multiple communication channels – even when critical infrastructure is not available.
About MessageOne
Headquartered in Austin, Texas, MessageOne is the leading provider of managed services for email management, archiving and business continuity. For enterprise email and wireless messaging systems, the company’s Email Management Services (EMS™) provides comprehensive email archiving, storage management and e-Discovery with the total continuity, recovery, and security protection only available from a managed service. In addition, MessageOne’s AlertFind™ provides guaranteed emergency notification and escalation to help companies protect their employees during any crisis or disaster. Millions of users around the world depend on MessageOne for its award-winning managed services.
# # #
For more media information, contact:
Paul D'Arcy
Phone: 512-652-4500
Email: paul_darcy@messageone.com
Kirstan Ryan
Phone: 512-652-4500
Email: kirstan_ryan@messageone.com
