Dell MessageOne™ Customer Case Studies
Financial Services/Insurance
-
Allianz Global Investors
When a nearby 30,000 gallon oil leak forced the closure of this financial service leader’s main 800 number call center, the management team used AlertFind to keep employees informed and smoothly coordinate the relocation of the call center.
-
Max Re
Learn how this reinsurance leader used MessageOne’s EMS Email Continuity™ service to guarantee email continuity and keep their business up and running in offices across the globe during Hurricane Fabian.
Legal
-
Adams & Reese LLP
Learn how this leading law firm, headquartered in New Orleans, LA, used MessageOne’s EMS™ in the wake of 2005 Hurricane Katrina to avoid business disaster by keeping email up and running.
-
Andrews Kurth
This 100-year old global law firm, Andrews Kurth, mounts a strong defense to avoid email outages using MessageOne’s EMS Email Continuity.
-
Holland & Knight
Learn how Holland & Knight, one of the top 10 U.S. law firms with over 1,300 attorneys and 36 offices, including its largest office in Florida, avoided email downtime during 2004 Hurricane Charley with MessageOne’s EMS.
Public Sector / Education
-
Southern Company
With 4.4 million customers, 28,000 employees and 42,000 megawatts of generating capacity, the Atlanta-based Southern Company (NYSE: SO) is the premier energy provider serving the Southeast. Due to the nature of the service Southern Company provides, when its employees are needed the most, communicating with them can be the hardest. Learn how Southern Company uses AlertFind enable enterprise-wide communication to manage through any incident and accelerate recovery even during power outages when infrastructure may be unavailable.
-
Middlebury College
Emergency communications is a key challenge facing college and university leaders. Located in Vermont, Middlebury also operates the C.V. Starr-Middlebury Schools Abroad at 28 sites in 12 countries. With students, faculty and staff in Middlebury and spread around the world, AlertFind enables Middlebury to deliver emergency instructions or account for college community members in the event of a crisis or disaster.
-
Northeast Power Outage
Learn how MessageOne’s EMS Email Continuity keeps email up and running for more than 25 clients and 25,000 employees during the 2003 Northeast power outage.
-
American Red Cross of Central Florida
With the numerous major hurricanes over recent years, the American Red Cross of Central Florida uses MessageOne’s AlertFind emergency notification service to automate urgent communications to its team of 1,500 on-call volunteers.
-
The U.S. National Weather Service (NWS)
The NWS provides forecasts and warnings for 46 counties with an estimated seven million residents in this weather hotbed. With MessageOne’s AlertFind, NWS Fort Worth / Dallas forecast office is ready for action.
-
Illinois Law Enforcement Alarm System (ILEAS)
Learn how ILEAS, a coalition of more than 780 local Illinois law enforcement agencies, quickly responded to Louisiana’s request for assistance in the aftermath of 2005 Hurricane Katrina by using MessageOne’s AlertFind emergency notification system.
-
Town of Belmont
Using MessageOne’s AlertFind, the local emergency committee of Belmont, working in conjunction with the Emergency Management Agency (EMA), enables town leaders to rapidly broadcast critical information in the event of an emergency situation.
-
Town of Vernon, Connecticut
The Town of Vernon, home to 30,000 plus citizens, recently replaced its outdated call-tree system with MessageOne’s AlertFind. AlertFind has proven to be a much better solution for the town’s emergency responders to better manage crisis situations.
Retail
-
John Lewis Partnership
Learn how one of the UK’s largest retailers used AlertFind to not only locate, communicate with, and ensure the safety of employees during London Tube Bombings, but also manage staffing during this crisis.
-
Naturipe Farms, LLC
In 2003, the Florida office of Naturipe Farms, LLC, one of the largest berry producers in the U.S., was in the direct path of Hurricane Charley. Naturipe Farms used MessageOne’s EMS to keep their email up – even when their other systems went down.
Marketing and Media
-
GSD&M
GSD&M, the largest Southwest U.S. ad agency turns to MessageOne’s EMS Email Continuity to keep email up and running, no matter what.
-
Reverb Communications
Reverb Communications, a leading “boutique” video game marketing agency, keeps email up and running with MessageOne’s EMS when a third-party provider experiences an outage.
-
Omnicom Group
Learn how one of the top ten global advertising brands protects over 300 agencies with 60,000 employees in 100 countries with MessageOne’s EMS.
